Your data and privacy

Who to contact

StyleCue provides wardrobe organisation and outfit planning at stylecue.au. For privacy questions, access, correction or deletion requests, contact privacy@stylecue.au. Never send passwords, sign-in codes or payment details.

What we collect and why

Your selected sign-in provider supplies an account identifier, name, email and, if available, profile image. These identify your private StyleCue account. StyleCue does not receive your provider password or access your mailbox, contacts or social posts.

Your saved garment photos, looks, plans, capsules, preferences, proportions and memory support the features you choose. Feedback helps resolve problems. Upload only garments and accessories you have permission to use, without people or unnecessary sensitive information.

Essential cookies maintain your session. Browser storage holds drafts and recovery copies. Technical details, including IP addresses and short-lived usage counters, prevent abuse and help diagnose failures. These are not used for advertising profiles. StyleCue does not sell your personal information.

Service providers

The Cloudflare website uses private database and file storage. Google handles Google sign-in. Better Auth runs within StyleCue to manage sessions; it is software rather than a separate hosted account provider. The previous private beta uses ChatGPT sign-in and its existing hosting until migration is complete.

When you choose an enabled AI feature, relevant inputs go to its provider. OpenAI may process garment photos, requests and relevant wardrobe, planner, weather and memory context. Audio may be sent for transcription and reply text for generated speech. Browser voice recognition may use your browser's speech service. Background cleaning may use Clipdrop when configured. Features can be unavailable while setup or usage limits are being completed.

The garment video workflow sends selected frames as photos, not the original video. StyleCue does not keep voice recordings in wardrobe storage. Providers may retain inputs under their own policies. Turning a feature off stops new requests and cannot recall information already processed.

Providers can process information outside Australia, including in the United States; storage location hints do not guarantee Australian-only processing. See Cloudflare privacy, Google privacy and OpenAI privacy. Contact us for the current providers for a feature before using it if this affects your choice.

Your controls and retention

Your collection remains until deletion. Edit your items and memory, export your session with available photos, or restore a private download from Your StyleCue. Ten previous collection versions support recovery. Photos referenced by older versions remain until account-data deletion. Request other access or corrections by email.

On the Cloudflare website, “Delete my StyleCue account” removes your StyleCue sign-in profile, linked login records, sessions on all devices, wardrobe and planner records, private photos, saved versions, memory and feedback. Recent sign-in and confirmation are required. Your Google account is not deleted. The earlier private beta's “Delete my customer data” removes collection data without deleting your ChatGPT account.

Deletion clears relevant browser copies on the device used, but cannot recall exports or copies on other devices. Old copies are not automatically restored into a deleted account. Minimal deletion markers prevent stale devices restoring data. Abuse counters remain until expiry. Restricted operational backups and provider-held records may remain until their retention periods expire; contact us for current recovery retention or a request affecting those copies.

Questions and complaints

Email us with your concern and account email. We may need proportionate proof of account ownership, but never your password. We will investigate, explain the outcome and aim to respond within 30 days. Unresolved privacy concerns may be raised with the Office of the Australian Information Commissioner.

Changes

This page is updated when the service or its data practices change. Material changes will be brought to your attention before they apply where required.